Client Partnerships
Major Online Office Supply Retailer
Senior management partnership leading Innovation Strategy, Capital Demand Projects and strategic planning initiatives. Led Digital Vision Strategy and Online Transformation Services including business cases and process roadmaps for Management Business Reviews and Digital Services Team.
Instituted Scaleable Agile Frameworks (SAFe) to Agile engineering teams for ten trains comprised of more than 400 developers within three months encompassing complex cross-train dependencies and quarterly planning. Proficient technical program and product management overseeing cross-functional leadership, software development team coordination, prioritization of business requirements, and supply chain management. Modeled core Agile principles of collaboration, prioritization, team accountability and visibility, ensuring consistent application of scrum methodologies across the enterprise. Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
Industry Leading High Definition
Videoconferencing Company
Launched cloud solution services for videoconferencing firm including strategic planning and cross-functional oversight of two portals — an enterprise video conferencing solution and platform as a service, API video-collaboration platform. Oversaw development of corporate portal to launch developer API's from alpha and beta through GA. Drove internal technical teams, billing operations, credit card processing, community, branding, support plans, marketing & promotions, security & compliance, legal requirements, financial projections, pricing & demand generation.
Managed strategic initiatives for global cloud solution development of video conferencing managed services, supporting seamless video collaboration with multiple endpoints, remote configuration and monitoring while integrating with existing customer infrastructure for voice, video and chat. Responsible for operational readiness and new market opportunity collaboration while expanding feature set. Managed teams to on-time delivery including vendor selection, contract negotiations, engineering solutions, customer adoption, operational processes, marketing, support services, systems analysis and roadmap planning.
Secure Cloud Document Storage and Collaboration Leader
Collaborated with senior management, sales, and engineering executives to provide optimal product delivery and corporate software and product alignment for a top B2B technology firm that provides SaaS-based content management and collaboration solutions to 99% of Global Fortune 1000 organizations. Led cross-functional teams in defining strategic initiatives including transformation to new product platform, product interlock, sales training, global support services, strategic partnerships, corporate communications, business systems management, business development, expansion planning, channel strategies, and integrated services management.
Managed software development processes in concert with SDLC for both agile and waterfall engineering while leading cross-functional operations to establish a cadence of new products and services including complete program management: marketing plans, training, support services, client communications, RFP responses, oversight of software translation and materials into several languages, corporate communications to regulated clients, management of internal & client UAT; financial projections and oversight of audit deliverables for security & compliance documentation.
Established Broadband Companies
Collaborated with senior management, sales, and engineering executives to provide optimal product delivery and corporate software and product alignment for a top B2B technology firm that provides SaaS-based content management and collaboration solutions to 99% of Global Fortune 1000 organizations. Led cross-functional teams in defining strategic initiatives including transformation to new product platform, product interlock, sales training, global support services, strategic partnerships, corporate communications, business systems management, business development, expansion planning, channel strategies, and integrated services management.
Managed software development processes in concert with SDLC for both agile and waterfall engineering while leading cross-functional operations to establish a cadence of new products and services including complete program management: marketing plans, training, support services, client communications, RFP responses, oversight of software translation and materials into several languages, corporate communications to regulated clients, management of internal & client UAT; financial projections and oversight of audit deliverables for security & compliance documentation.